The bottom lineAnthony Jones (UK) Limited has agreed to stop carrying out regulated activity, and the FCA is telling customers to verify their insurance coverage directly with the insurer or underwriter named in their policy documents.
What happened
The Financial Conduct Authority said insurance broker Anthony Jones (UK) Limited agreed from 9 July 2026 to stop carrying out any regulated activity. The regulator said that means the firm cannot sell new policies, offer renewals, or give advice to new or existing consumers on behalf of an insurer.
The FCA published the notice on 17 July 2026 and said the requirements remain in force while it continues engaging with the firm.
Why it matters
For retail policyholders, the key issue is whether a policy arranged through the broker is still valid and whether premiums have reached the insurer. The FCA said AJL is an insurance intermediary and not itself an insurer or underwriter.
That makes direct verification important if a customer wants to confirm cover, especially for renewals or policies that may have been handled through the broker rather than directly with the carrier.
What readers can do next
The FCA says customers should contact the insurer or underwriter named in their policy documents, including the policy schedule and terms and conditions, to confirm the policy is valid and that payments have been received.
If a customer is unhappy with AJL’s service, the FCA says to complain directly to the firm. If the complaint is unresolved after eight weeks, or if there is no response, the customer can take it to the Financial Ombudsman Service.
Editorial note. This report explains a public record and is not investment, legal or trading advice. Facts may change after publication; the source links remain the controlling record.
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